Privacy Policy

Privacy Policy Behind The Pines

  https://www.behindthepines.eu 

About our Privacy Policy

This privacy policy applies to the use of the website and the services provided by Behind The Pines.

The starting date for the validity of these conditions is 15/08/2019, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us with.

If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we save it, which security techniques we use and for whom the data is transparent.

 E-commerce software Lightspeed

Our webshop has been developed with software from Lightspeed. Personal data that you make available to us for the benefit of our services will be shared with this party. Lightspeed has access to your data to provide us (technical) support, they will never use your data for any other purpose.

Lightspeed is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored.

Email and mailing lists MailChimp

 Wij versturen onze e-mail nieuwsbrieven met MailChimp. MailChimp zal uw naam en e-mailadres nooit voor eigen doeleinden gebruiken. Onderaan elke e-mail die geautomatiseerd via onze website is verzonden ziet u de ‘unsubscribe’ link. U ontvangt onze nieuwsbrief dan niet meer. Uw persoonsgegevens worden door MailChimp beveiligd opgeslagen. MailChimp maakt gebruik van cookies en andere internettechnologieën die inzichtelijk maken of e-mails worden geopend en gelezen. MailChimp behoudt zich het recht voor om uw gegevens te gebruiken voor het verder verbeteren van de dienstverlening en in het kader daarvan informatie met derden te delen. 

Email

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors Mollie  

We use the Mollie platform to process (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than permitted by the legal terms.

Reviews on Google  

We collect reviews via the Google platform. If you leave a review via Google, you are obliged to provide your name, place of residence and e-mail address. Google shares this information with us so that we can link the review to your order. Google also publishes your name and place of residence on its own website. In some cases, Google may contact you to clarify your review. In the event that we invite you to leave a review, we will share your name and e-mail address with Google. They only use this information for the purpose of inviting you to leave a review. Google has taken appropriate technical and organizational measures to protect your personal data. Google reserves the right to engage third parties for the provision of the service, for which we have given permission to Google. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which Google engages third parties.

Shipping & Logistics

 PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

 DHL 

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

 DPD

If you place an order with us, it is our job to have your package delivered to you. We use the services of DPD to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DPD. DPD only uses this information for the purpose of executing the agreement. In the event that Google engages subcontractors, Google will also make your data available to these parties.

Invoicing and accounting

We use the services of PGW Consultancy to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data will be sent and stored protected. Imuis is obliged to observe secrecy and will treat your data confidentially. PGW Consultancy does not use your personal data for purposes other than those described above.

Contactgegevens 

 Behind The Pines

Ceintuurbaan 248-h 

1072GG Amsterdam

Nederland

T (020) 337-6718

E [email protected] 

Contactpersoon voor privacy zaken: Matthijs.